FREQUENTLY ASKED QUESTIONS
What are the courses offered by Trainonic?
Training offer courses mainly on networking technologies. Courses offered are related to Cisco , Juniper, Checkpoint, F5, Palo Alto Networks. Courses available as of now are CCNA, CCNP, CCIE in Routing-Switching, Security, Collaboration and Service Provider.
How many days I can have access to the online courses?
You can access enrolled courses for the lifetime. You get lifetime validity for enrolled courses.
Do you offer live chat support?
Yes. Open trainonic.com in any modern web browser on a desktop and click the box at bottom right.
How do I contact faculty?
You can reach out to our support team through our Contact/Help & Support section on the website. If required Support team will connect you to the faculty.
How do I Reach your team for support?
Send us a mail at [email protected]
Where can I call you?
Send us a mail at [email protected] with your phone number and we’ll schedule a call.
Where and how can I access the e-learning content? Are there any limitations?
Once you enroll/Make the payment of for any course, you will be given unique login credentials to access the course. You can login and access your e-learning content. You should have good internet speed to access all the content smoothly.
How should I make the payment and what are the modes of payment available? Do I get a receipt or confirmation for the same?
You can make the payment online. You can select any course and proceed further for payment. We accept online payment through Credit Card/Debit Card/Paypal. Yes an invoice will be sent to you over your email address.
Can I get some sample chapter content before I join online course?
Yes you can watch few videos before the purchase.
What is response time for my query from online course?
Our support team will respond to your queries and questions within 24 working hours.
How can I take support during the course?
For any issues you can reach out to our support team through our Contact/Help & Support section on the website.
Will I get a course completion certificate?
Yes, certificate will be issues to you once you have completed your training course.
Do you offer classroom training?
We do our entire classroom training under our Parent company I-Medita Learning Solutions, for detailed information please visit www.imedita.com
Do you provide Instructor led bootcamps?
Yes, we provide Instructor led bootcamps / training under our Parent company I-Medita Learning Solutions for detailed information please visit www.imedita.com